Mobile BIS, Inc.

On Site

Pet Clinics & Veterinarians (and other providers of cremation services to pet owners) will receive a customer specific CD from the Cremation Company which allows them to enter all of the cremation needs for a pet directly onto the screen provided. The system accomplishes several things, as it contains the data base to do this with:

The Clinics Name and Address does NOT need to be entered each time they have a new order from a Pet Owner
Since the information is not hand written, possible mis-directions are avoided in translation at the Cremation center
Label is printed on either labels or plain paper protected by a plastic pouch, both commonly available at office supplies stores. Label can also be attached onto tag stock and a copy is kept for vets’ records.
When driver picks up the animal, he merely scans in the Tag’s barcode and he is done with his part of the process. This and other operational information is provided in reports showing driver productivity and stops made on the back office system when the data is synchronized.
At the Cremation Company, the tag is used in two ways:
1. In the office, the previously scanned Tag contains all of the information about the owner, the pet and the Urn needed. This can be passed on to other accounting system for billing purposes.
2. For the cremation ‘production process’ the tag is utilized to assure that private cremations are handled separately from the communal ones and that the remains go to the correct owner.
Billing is automatically tied to the information scanned in. You have the option of passing this data to other accounting systems, or you can utilize BIS’ own billing system.

In summary, once entered by the Clinic and printed out, the Tag information contains everything you need to make your cremation and office process smoother and without re-entry of data already provided by the clinic.

Tag printing

The Tag is generated via the adhesive backed label on the clinic’s printer. Once attached to the hard stock tag material, it will look like the above.

Note that many of the items on the tag are automatically generated without the clinic needing to enter these.
SHIP TO the Owner will be identified, if checked on original entry.

Processing Accounts

	The entries on this screen are either generated at your company when there is a call in, or entered over the web by the pet clinic. Unlike with the CD data entry, for call ins there is a need to select the customer who is calling in. For web entry, there is no need for the clinic to enter their customer code or name and address, as this is obtained from their assigned log ins. For home/emergency pick ups, complete name and addresses need to be entered, as these are not in the orca2000+ database. Note that the selection of Model No’s would not appear if the Burial Check box is checked off. Check Off 'Ship Urn To Owner?' Next to owner’s name if you wish the urn to be shipped back to the owner, not the clinic.
	Requested Pickup Date is shown based on customer’s regularly scheduled route. The user may over-ride this date, provided that it is later than the date being entered. The pull down is used to show a calendar.
	For Call Ins, the user may also enter the Route Code, which appears directly below the Pickup Date. When the user is done with the entry, push 'Schedule?' The “Pickup Scheduled” message indicates to the user that pickup is now scheduled on the back office system.

En-Route Procedures

The Handheld Units Make the Driver Much More Efficient while Tracking all of the Data Needed to Process the Pet

The Handheld Unit tracks everything from Pet Pickup to Return of Urn to the original Vet Clinic.

In the morning, the handheld is synchronized to the backoffice system and each driver’s routes are stored on the handheld
Any Urns which need to be returned are also on the handheld and the driver is alerted to make sure he returns the appropriate urns to the proper vet clinics.
At the clinic, the driver scans each tag which was processed at the clinic. This information is stored to validate that the same number of pets picked up are also dropped off at the crematory, with the proper direction for cremation – private, communal, burial.
Data from the handhelds are again synchronized at the office. Now the backoffice system knows all of the transactions that occurred during the day, from each route.
These transactions can be routed automatically to your existing accounting system such as QuickBooks, Peachtree, or BIS’ own Billing/Accounting module can be provided.
Urns which are ready for return to the vets are entered into the system so that they can be returned.

Procedure while driver is En-Route

This screen allows you to select the customer of interest.
When you are at the stop, you can see more Details about the Stop by clicking on DETAILS.
You may indicate that there were no pets for pickup.

Once you have selected the DETAILS of the stop you will notice any URNs that need to be dropped off.

At the clinic, the driver scans each 2D bar code. This reads in all of the information pertaining to the pet and break it out in a readable format for you for your review.

Based on whether the tag is marked for Private Cremation or Burial, the handheld will accumulate the information shown on the tag.

If there are NO pickups, the driver identifies this.

For Communal Cremation, the driver enters the number of pets for each weight range.

Customer Route Assignments

The Back Office System Captures All of the Data Generated on the Routes and Readies This for Your Accounting System

The data flows directly into your Billing System – Peachtree ©, QuickBooks © or BIS Accounting.

The Delivery Tab allows you to indicate route frequency (day of week) as well as the order in which this customer is serviced on the Driver’s route.

The Route Code identifies the number and name of the driver.

The check box dealing with 'Serviced Customer?' indicates that this customer is REGULARLY serviced as opposed to the customer calling in for pick up as needed.

Route / Driver Maintenance

The system makes daily assignments for each driver based on the customer assignments to specific routes and the frequency of pickups desired. These routes are initially set up as well as when routes are re-worked . Just as with any Master File, enter a new Route code, or select a line of an existing route to make any changes. Drivers are identified with a route.

A key element of the system is to identify when the specific route/driver combination is in service, from MONDAY to SUNDAY. Check each day that the route/driver combination is active

Miscellaneous Screenshots

Summary and Quality Control

Pet Information